Feedback & complaints
Feedback and complaints
need attention.
Feedback helps us make support safer and better. You can raise a concern in the way that works best for you, and you will be treated with respect.
Our response
We will listen firstStart with us
Talk to the person supporting you, email drivensupportqld@gmail.com, phone 0421 421 819, or use our contact form. You can bring a family member, advocate or support person.
What happens next
We will acknowledge your feedback, listen to what happened and work with you on a fair response. We aim to communicate clearly about any next steps and keep information about the concern private.
If you need independent support
You can also contact the NDIS Quality and Safeguards Commission directly. Driven Support is independent and does not imply registered provider status or NDIS endorsement.
Anonymous feedback
You can choose not to identify yourself. Anonymous feedback may limit our ability to follow up, but it will still help us understand where things can improve.